OUR CUSTOMER's CARE
We at Maple Valley Puppies do not "pre-screen" our customers but trust and expect all our new puppy customers to
provide excellent care and loving homes for them. Over the past years we have met many wonderful people placed a good
number of puppies in homes across America and have had assurance that they all went to good homes! If you feel you have
done your homework on the costs associated with a new dog, have adequate living or yard space and some time that you
can devote to training and bonding with your new friend you may go ahead and reserve one of our puppies!
Prices for our Goldendoodles & Bernedoodles will vary according to color and hair coat, Our curly reddish mini & toy
Goldendoodles are most in demand and place for $1575-$1775 Apricot/Cream minis are $1275-$1575 and Standards
are $1075-$1275. Our Mini Bernedoodles are priced according to their color variation. They range from $1000-$5000.
We may occasional offer something special like a bag of puppy food or a price discount when puppies get to be 9 weeks
or older & are not sold yet.
OUR DEPOSIT POLICY
ADVANCE DEPOSITS: *We generally do not take deposits on unborn puppies but prefer to wait until they are around 2
weeks old and individually displayed on our website, we then designate a specific day & time to begin accepting deposits.
(we always try to notify those on our email waiting list at least 24hrs in advance) We then honor reservations on a "first
deposit placed, first served" (see more details below) *Special consideration and allowances are sometimes given to our prior
The "Reserve Me Now" button will take you to a PayPal page where you can enter your credit card or PayPal information
for the deposit of $250 (or as stated) and this will be put towards the purchase price. If you would rather use a Credit Card
you can also do that on the PayPal page after clicking the PayPal Reserve Me button.
Once you have completed this transaction PayPal will then email you a receipt of the puppy you reserved. Our website may
not be updated immediately and it may go until the next business day until your puppy will be marked reserved but don't
worry we will honor the first deposit! If perchance you make a deposit on a puppy that was already reserved by another
person we will give you the option to pick another puppy or promptly refund your deposit. The balance of your puppy will be
due by cash or a valid check paid at the time of the puppy pick-up. (see below for pickup details)
SALES TAX: We are required by the State of Illinois to charge and collect 6.25% sales tax on all our retail puppy sales
unless we ship out of state. So please don't forget to include this in your total purchase price.
REFUND: If per chance something should happen to your puppy when you have a deposit placed on it. We would let you
pick another available puppy or you can use it to reserve a future puppy on upcoming litters. Or simply have it refunded. If
however you default and never pick up your puppy your deposit will then be used to help located a new home for the puppy.
We do try to be reasonable and make allowances or give refunds for circumstances beyond your control.
Pick-up and arrangements (Preferably Thursday and Friday & Saturday Forenoons)
If something should happen to your puppy while you have a deposit placed on it; we will let you pick another available
puppy, use it to reserve a future puppy on upcoming litters or simply have it refunded. If however you default or cancel and
never pick up your puppy after reserving it, your deposit money will be used for it's care and to help off-set the costs of trying
to find it another home. We do try to be fair and make allowances for circumstances absolutely beyond your control.
*BreederServe will be processing our paypal deposits.
Our Health Guarantee and Warranties
Health Guarantee: We, the Breeder, guarantee that upon purchase, the puppy is in good health and has been
immunized and wormed according to its accompanying health record. The puppy has been vet checked and has a
health certificate. We do encourage you to take your puppy to a veterinarian (at your cost) after you have received
your puppy as we do have a 72 hr. (3 days) replacement policy if for some reason it is found to have a major health
problem as diagnosed by a licensed veterinarian (DVM). However, any minor conditions that are easily correctible
and will go away are not covered by our replacement policy. We will reimburse you for the cost of
medication/procedure only if the puppy was taken to a veterinarian within 72 hrs. (3 days) of purchase.
1 Year Generic Health Warranty: We do try to ensure that you purchase a genetically healthy puppy and if in
case your puppy is found to have a genetic disorder (such as hip and elbow dysphasia, pathological spinal disorder,
luxating patella, and a conditioning open fontinel) as diagnosed bu a licensed veterinarian within one year of
purchase, we will- #1.-eaxchange your puppy for one of equal value, or #2.-reimburse vet costs but not exceeding
the original price of the puppy. There are however, no warranties against common sickness or accidents incurred
on your part after the puppy is in your possession. All regular health care maintenance and immunization are the
buyer's responsibility as described below.
Owner's Responsibility: You, the owner, agree to take care of this dog; feeding and housing it properly and
maintaining its vaccination and de-wormings. You also agree to see its proper physical and emotional care and
welfare. You assume all responsibility for any accidents or injuries caused by the misbehavior of the puppy after it is
in your possession. The death, injury or loss of said dog, due to theft, carelessness, recklessness, abuse, neglect,
heat stroke, or accident will not entitle you (owner) to any compensation from us (breeder). This dog is warranted
only for the purpose of being companion animal; not for any other purpose or reason, such as breeding or show,
OUR VISITATION POLICY
Policy so we would like to limit outside traffic through our kennels as much as we can to help minimize the potential of
someone unintentionally tracking in diseases (like parvo, giardia, etc) we welcome only those seriously interested in a
puppy or you that have already placed a deposit on one to visit our nursery and the see puppys' parents, please remember
it places stress on our mothers to have strangers come in a look at and handle their new-borns. Thank-you for your
We do hope that you will enjoy the new addition to your household as much as we have. If you have any questions,
please feel free to call or write us anytime. We will try to assist you in any way possible; however, we will recommend that
you follow the instructions of your personal veterinarian for your dogs' continuing health and diet.